Social Media in Disasters

Social Media in Disasters

Course Description: This course examines disasters that have taken place worldwide since 2005 and extracts the best and worst social media practices from them. Participants will gain familiarity with several social media platforms, and an extensive film library is available on the NextGenTraining YouTube channel to refer back to and aid in implementing these lessons to their communities.

Course Objectives:

Each disaster will be broken down to show best and worst practices, applications, citizen response, for public safety can learn from, plan, improve, and prepare their agency response during a disaster.​

Lessons Learned from:

  • 2005 Hurricane Katrina
  • 2007 California Wildfires
  • 2009 Bellevue, NE Abortion Clinic Riot
  • 2009 Presidential Inauguration
  • 2009 Washington, DC Metro Crash
  • 2010 Haiti Earthquake
  • 2011 Japan Tsunamis
  • 2011 US Tornado Devastation
  • 2013 Boston Bombing
  • 2015 Northeastern US Blizzard
  • 2016 Floods & Blizzard
  • 2017 Hurricanes

Recommended Audience:

This non-technical, introductory level course is designed for Public Safety CEOs (Law Enforcement, Fire, and Emergency Management), Policy Makers, Public Information Officers, or Supervisors who will be working through a disaster in their community. A modified version of this course is also available for DAs, Mayors and City Department heads.